Returns & Exchanges

At Guizio, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt.