Frequently Asked Questions
Everything you need to know about your Guizio order and our latest collections.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery takes 3-5 business days, while international shipping durations vary by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops and sale items may be marked as final sale.
How do I determine my size in Guizio apparel?
Most of our pieces are designed for a tailored, feminine fit. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for the best fit.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location. Please be aware that customers are responsible for any local customs duties or taxes.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations. Please double-check your shipping address and items before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.